Portfolio of Joe Garite II

Brooklyn Web Designer / Developer

My job as a Web Marketer has become somewhat pushed aside as I have taken on many roles ranging from Project Manager to Web Administrator. Finally, my boss decided to give me the official title of Web Manager. Since it was now my job to manage the website and the employees who work with the website, I felt (as did my co-workers) it was time for an upgraded e-commerce platform. We chose to go with Magento Enterprise Edition, but being that I was the only programming in the company, and the company has over 100,000 products we needed a full development team. So I started to do some research. I had a few general questions I asked each of the partnered companies that worked with Magento Commerce such as:

  • How long have you been working with Magento E-commerce?
  • How many websites have you built using Magento E-commerce? Can we see them?
  • What kind of timeframe would we be looking at for this project? (Turns out I needed to answer that question)
  • Aside from development and deployment, is there any support for post-launch ie: 30-day post-launch support?

Only 2 companies had good answers that I really liked and in the end the company we chose was Lyons Consulting Group. I’m not sure if it was just because of the fact that they were on the same timezone as us, which – in my opinion – makes communication easier since you have more hours in the day to discuss plans for the website, or that the consultant I was speaking with answered all of my hundreds of questions through the several week decision making process. When we finally made the decision to go with them, it was a feeling of bliss in my opinion. But for me, that was only because now I knew I could actually focus my attention on the marketing of the website and continue to manage it without worrying if it needs to be programmed or reprogrammed. That’s all for now, until next time…

PS: My personally posted articles will become more informative in the future when I have more time research an article’s topic before writing, so stay tuned.

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Trust. It’s a big word. It can mean the difference of thousands of dollars in revenue. How do you convey a message of trust to your site visitors? How can you turn them into customers? We touched on this topic in the past: “Maximize Trust Level By Displaying Affiliated Third Party Logos“. Here is some more info that can make or break the bank

If you sign up with McAfee Secure (formerly HackerSafe/ScanAlert), they will give you a logo to display on your site that shows your compliance with their policies. The logo includes the date of the scan, which will always be ‘today’. This logo ensures customers that any personal information they enter into your site is essentially Hacker Safe.

Finish reading the entire article and other eCommerce tips and tricks at eCommerceCircle.com

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There comes a time when you need to decide if your current e-commerce platform has what it takes to help you build your company and achieve its highest potential. At my company, we recently came to a decision that the answer was “No”. Some of the things our website was lacking were some basic fundamentals such as the following:

  • Shipping Estimator to allow customers to calculate what the shipping would be for different shipping methods such as UPS Overnight or Next Day Air
  • Order Management to allow our order fulfillment specialists the ability to edit an order without having to recreate it
  • Product Filtering to allow customers to narrow down search results so that they can find products easier

There were many other basic features that were not given to us in our “custom” e-commerce platform. We browsed the web and gather some features that we thought were top of the class and felt would give our customers a better user experience and some features that would help our employees run the backend. Our choice so far is Magento. Although this may not be our final solution, it is one that seems practical and seems to have a wide range of features, even in the free version (dubbed the Community Edition).

When moving to a new e-commerce platform, there are a few things I like to keep in mind:

  1. Will this perform as well or at least better than my previous e-commerce platform, speed-wise?
  2. Will the new e-commerce platform have better features than my previous one? (NOTE: quality is better than quantity in my opinion)
  3. How will this affect my customer’s user experience?
  4. Will moving to a new e-commerce platform help me generate more sales?

Among these few questions (and others that you may have of your own that may be specific to your industry), there is one that really has no true answer, but needs to be asked, “Will improving my e-commerce platform help me generate more sales?“. In my opinion, the answer is no. It’s what you do with the new e-commerce platform that will or will not generate more sales. You will need to capitalize on the new features, if any, new design, if any, and overall the improved user experience, which if there isn’t any than you just wasted your money :)

Think before making the leap to upgrade, improve, or move to a new e-commerce platform. Take an honest evaluation of your site and justify the reason for moving to a new e-commerce platform. If you can’t find a reason, then don’t do it. However, if you feel doing this will increase your ROI, sales, leads, and any other goals you make have, then go for it!

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Link bait is the practice of creating useful or compelling content that will lure links naturally to a website. It’s fun, it’s trendy, and it can produce very big search-engine-optimization results.

Contrary to most interactive marketing goals, link bait’s primary goal is increasing the quantity of external links rather than visits and sales. These links will improve the site’s search-engine rankings and result in increased organic search visits and sales over time. Any direct click through visits or sales driven by the link bait are icing on the cake. And the percentage of visitors that convert to linkers depends on how compelling the audience finds the link bait.

Link baiting is an indirect form of building links. Some percentage of visitors will feel compelled to link to the bait from their own website. If the content is the link bait and the link is what you hope to the catch, what are the hooks?

Resource Link Bait

A resource is truly useful content or tools that visitors link to for their own future use as well as their readers’ benefit. Successful resources tend to incorporate at least one visual, a video, or some form of interactivity. Resources tend to attract target customers that can convert to traffic and sales as well as links, and tend to strengthen brand recognition. However, creating a great resource requires more research, audience analysis, planning and development than simple hooks.

Widgets as Link Bait

Widgets are one of the hottest resource types, because they have a “cool factor.” And, when they provide eye candy and/or value, bloggers love to add them to their navigation channels. Widgets made for bloggers’ use can contain an HTML wrapper with a crawlable link back to the ecommerce site and optimized anchor text. For example, geo-reviews site Yelp offers an excellent widget for bloggers that capitalizes on a user’s inherent desire to share their reviews with others.

Incentive Link Bait

In link bait terms, incentives are a promise to deliver something special beyond the content on the page, typically in exchange for personal information or promotion of some type. Contests, secret sales, promotional offers, scholarships and awards all work as incentives. The chance of winning something (even something very small) is typically enough to entice a blogger or social network user to link or spread the word for you. For example, household products service Alice.com works small contests and promotions brilliantly via its blog and social profiles. Small campaigns like these can be quickly and easily thrown together or repackaged from other marketing channels.

Humor Link Bait

People love to laugh and make others laugh. This hook is deceptively simple, just be funny or give others a forum in which to be funny on your site. Keep in mind, however, that humor varies widely with personal tastes. In addition, management, legal and other internal teams may find humor undignified or too risky for an ecommerce site or a company’s brand.

News Link Bait

News is another easy link bait strategy. It simply refers to being the first to report on breaking topics with expert commentary. For ecommerce sites, this hook could take advantage of a senior executive’s ties into the industry and desire to tell others about the latest trends in a blog format. The news hook tends to attract other industry participants rather than customers, however, so direct click-through traffic and sales will likely be lower with this hook than others. The news hook also requires commitment and consistency to develop a reputation for being the go-to source for news on a topic.

Debate and Attack Link Bait

Similar to a political debate, the debate hook offers respectful discussion of the pros and cons around an issue. An attack hook offers the same opinions without the respectful tone or balanced viewpoint of the debate hook. The appeal of these hooks lies in the strength of the response they tend to generate in the audience. The stronger the agreement or disagreement each individual visitor feels, the more links this hook is likely to generate.

Few ecommerce sites are likely to risk tarnishing their brand with the attack hook, as effective as it can be from a pure link-building standpoint. Even the debate hook may feel too risky for management, legal and other internal teams. But, for those companies that do back an ideology strongly, this hook can be very effective.

Baiting the Hook and Casting the Line

Choose the hook most consistent with your site’s goals, branding, and business processes. Brainstorm link bait campaign ideas, and develop the best with as much visual or interactive appeal as possible.

Link bait, like all content, requires promotion to meet its goals. Target link bait promotion to the areas most likely to convert to links, such as:

  • Blogging. Promote the link bait on your company’s own blog, and network with other topically relevant sites. The blog can specialize in humor or contests and sales, or can be focused on the industry your site sells in.
  • Social Networks. Social networking sites can be excellent promotional vehicles. Consider Twitter, Facebook, LinkedIn, Digg, YouTube, Flickr, StumbleUpon, Yahoo! Answers and others, depending on the targeted demographic.
  • Other Online and Offline Media. Be sure to also include link bait on the ecommerce site itself, as well as in press relations, email marketing, pay-per-click ad campaigns, and other forms of advertising.

Article by: Jill Kocher

Jill Kocher is the manager of Covario’s Madison-based search consulting services team and a senior SEO strategist. Covario, the leader in SEM and SEO software and services, provides global organizations with robust interactive and search marketing analytics solutions for paid search advertising and organic search engine optimization (SEO).

Jill began her internet marketing career in 1996 with Intel Corp. before immersing herself in SEO at Netconcepts, which was subsequently acquired by Covario.

If you’d like to read more frequent musings, Jill blogs at Web PieRat (http://webpierat.com): Surfing the Seven Seas for Buried SEO, Social Media & Internet Marketing Treasure.

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